Consumer Relations Specialist – SCO


Remote (Boston area)

Key Functions/Responsibilities:

  • Develop and maintain relationships with providers, community partners, potential prospects and current members through outreach and sales activities. This includes setting appointments, calling on providers and participating in community events
  • Prospect and enroll potential members for the SCO program. Responsible for all enrollment activities including screening for eligibility, ensuring completion of applications and the seamless transition to the enrollment department for processing
  • Effectively manage assigned territory including building and maintaining strong relationships with elder service organizations Implements outreach strategy for assigned territory to meet or exceed membership goals
  • Identifies and analyzes competitor positioning and activities in assigned geographical market
  • Assure compliance and adherence with Medicare & Medicaid enrollment and marketing regulations, policies and procedures
  • Support marketing and sales activities as needed to enhance BMCHP brand awareness and ensure BMCHP’s mission and goals are achieved
  • Works collaboratively with other marketing and outreach representatives to meet goals
  • Other duties as required



  • Bachelor’s Degree or equivalent combination of education, experience and training required

Experience Preferred/Desirable:

  • A minimum of four (4) years of experience in community relations, outreach and/or organizing, SCO sales or related experience such as marketing and communications is preferred
  • Previous sales, SCO sales or community outreach experience
  • Health care or managed care experience
  • Bi-lingual capability

Job information can change without notice

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