Sutherland
REMOTE
Job Description:
In this full time, remote/work from homerole, you will respond to and place calls, emails, chat, website or remote sessions to set up and accurately diagnosis customers’ technical issues. This will include:
- Troubleshooting a variety of devices including phones, tablets and gaming consoles
- Setting up and configuring new computer networks (including email and file transfers), printers, routers, scanners and PCs
- Organizing security software settings; diagnosing and removing viruses and malware
- Updating/repairing operating system issues, including conflicts with drivers; organizing files and folder; defragmenting hard drives
What we offer:
- Attractive hourly rates
- Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- Paid training & PTO
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Additional pay incentives as well as monthly rewards & recognition programs
- Employee Discounts
Job information can change without notice
Visit web page for more information
Remote work friendly company Super List
Trabajos remotos para hispanohablantes
