Healthcare Customer Service Representative – Remote in Texas

TTEC

On a typical day, you’ll  

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role 

  • 6 months or more of customer service experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (> 15 mbps)
  • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
  • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

What You Can Expect  

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage range of $14 to $17 per hour plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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