IT Customer Specialist


Mexico Anywhere


  • Commitment to excellence & strong focus on customer experience
  • 1+ years experience in iOS and Android technical support
  • 2+ years experience in internal and external customer support
  • Self Motivated and driven with a knack for problem solving
  • Strong analytical skills and technology experience strongly preferred
  • Aptitude for acquiring skills in technical knowledge and eagerness to learn
  • Strong familiarity with iOS and Android operating systems; comprehensive understanding of how mobile applications function
  • 2+ years experience with JIRA or similar bug ticketing systems, support ticketing systems, and agile development processes
  • Strong cross-functional skills, ability to influence, and ability to get things done through both formal and informal means
  • Strong interpersonal skills and relationship building skills required
  • Strong oral and written communication skills; extremely attentive to detail
  • Ability to thrive in a fast paced environment
  • Comfortable with change, uncertainty and charting new territory

Job information can change without notice

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