USA Remote Associate Technical Support Engineer

Twilio

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to partner with various technical support, customer success and billing teams at Twilio, and will be customer facing. The ideal candidate is a strong communicator, enjoys diving deep into complex cases through data and reporting, and has a sharp attention to detail.


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