Customer Service Representative, Work from Home Opportunity

CVS

Customer service

Texas

Posted 2 weeks ago

Location: San Antonio, TX

Remote: WFH Flexible

Pay Range
The typical pay range for this role is:
Minimum: 17.00
Maximum: 27.90

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
∙ 1 year experience interacting with customers (i.e. call center, retail, customer service environment, hospitality industry, military experience)
∙ Computer proficiency in Windows-based applications
∙ Ability to problem solve in a positive, productive manner
∙ Reliability and compliance with scheduling standards

Preferred Qualifications
∙ 6 months of experience working in a call center or healthcare-related field
∙ Healthcare certification (ex: Med Assistant) a plus
∙ Experience providing elder care, being a primary caregiver, or volunteer work within the community
∙ Bilingual Spanish speaking is a plus
∙ Ability to problem solve in a positive, productive manner
∙ Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life
∙ Reliability and compliance with scheduling standards
∙ Ability to exhibit patience and empathy and express assurance and confidence
∙ Strong customer service skills, including courteous telephone etiquette and professionalism
∙ Strong oral, interpersonal and communication skills
∙ Previous Work From Home experience preferred but not required

Education
– High school diploma or equivalent experience