Remote Customer Service Representative – Call Center – Bilingual (Spanish/English)

Customer service

Posted 4 weeks ago

100% Remote Work!

Pay: $16.75 per hour plus incentives!

Monthly performance bonus (potential up to $5,400 annually)

Responsibilities:

Respond to customer queries by phone, email or chat
Must be able to speak and read English and Spanish proficiently
Providing accurate and complete information by using the right methods and tools
Maintaining a professional manner at all times, meeting company and regulatory standards
Meeting personal/customer service team sales targets and call handling quotas
Handling customer issues and providing appropriate solutions and alternatives
Promoting our products as company ambassadors
Effectively managing multiple tasks or projects and are keen to help teammates do the same
Staying educated on corporate process and initiatives as well as market changes
Go the extra mile to help their team and the company succeed
Seize opportunities and focus on solutions not problems
Thrive on working with diverse teams and are committed to collective success
Passion to succeed with a positive competitive spirit