Virtual Call Center

Call Center

Florida, US, Virtual

Posted 4 weeks ago

Bilingual English Primary/Spanish

SAE, Palm Beach, FL, US

$13.0000 To 15.0000 Hourly

JOB TITLE: Call Center Virtual Work From Home, Afternoons, Evenings, Weekends Mandatory $13-$15 hourly

DEPARTMENT: Customer Service

WORKER CATEGORY: FULL TIME ONLY

FLSA STATUS: Non-Exempt

POSITION REQUIREMENTS
Knowledge, Skills & Abilities:

Strong interpersonal skills – ability to communicate in a very concise and effective manner with customers and supervisors
Good listener and able to project a calm, steady demeanor in all interactions
Stress tolerance and resilience
Detail-oriented and self-motivated; able to work and meet deadlines under minimal supervision
Ability to multi-task in an extremely high-paced environment
Ability to work late evenings, weekends and other hours as required by the Call Center schedule
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to work effectively in team environment and individually
Ability to learn, understand and communicate the terms of the company’s Contract of Carriage
Ability to become proficient in various software and reservation systems used

QUALIFICATIONS
Education: