Enterprise Customer Success Manager

  • Data/Customer Sucess
  • US Remote

omada

You will love this job if you have:

  • A bachelor’s degree and 4+ years of relevant professional experience
  • Experience project managing and owning the post-sales implementation in collaboration with technical teams
  • Experience in startup to Fortune 50 company employee size (industry experience: manufacturing, retail, etc)
  • A level of experience in field sales or account management working towards up-sell and cross-sell opportunities, and owning the renewals process
  • Successfully managed complex projects with grace, and have an aptitude for using data to drive decisions
  • The ability to demonstrate impeccable capability in the following areas:
    • Communication: knowing who, what, when, where, how, and why and acting effectively as a representative of Omada
    • Organization: from your email inbox habits, to your time management, to the information you juggle about people, teams, clients, and products
    • Presentation:  sophisticated presentation skills in front of large and small audiences.
    • Emotional Intelligence: natural ability to read and respond to a situation in the best interests of Omada and our clients
    • Problem Solving: acting creatively in response to challenges both in and out of your control
    • Drive: proactive attitude that stays a step ahead of client and company needs
    • Teamwork: taking great pride in successful collaboration and outcomes achieved together
    • Judgment: keen sense for decision-making and prioritization
  • A strong aptitude for using various programs and tools, including, but not limited to: Salesforce, Excel, PowerPoint, Google Suite, etc.

Bonus points for:

  • Worked for or with a traditional large company and understand the related challenges
  • Have an understanding of chronic disease prevention, the US healthcare system, digital health, and the startup work environment

Top Startups that have Remote Work

Remote Jobs Global

Trabajos remotos para hispanohablantes

Free Resumes  –  currículum gratis

Visit web page for more information